When you have currently sent the cash for the exchange, right away Make contact with our help team for aid
There's no Restrict to the quantity you mail – the program will method the exact number of money that was despatched to your deposit tackle and fork out it out to you personally in the target forex.
When you send in an asset that's not supported on ChangeNOW (complete list of supported belongings is available below), sadly, we won’t give you the option to guarantee a refund. Please preserve this in your mind to verify your funds are safe all of the time.
, Hi gbiz7777! Thank you for taking the time to leave us an assessment. We have been truly sorry about your working experience. We kindly talk to you to definitely Call us via Dwell chat or e-mail [email protected]. We're going to check into this challenge and take a look at to solve it without delay.
For distinct pairs, added information will likely be shown in The grey notification packing containers higher than the confirmation button. We urge you to definitely pay attention to these types of notifications to be certain your exchange is processed without the need of situation.
In case you’re the sufferer of theft and you also suspect that stolen funds happen to be transferred to some Changenow swap ChangeNOW deposit tackle, you should open a guidance ticket and provide us with the next facts:
Hey there Frank, thanks for the overview! We do our best to be sure to have one of the most fantastic working experience with our application :) Update: Thanks for sharing your story! We're pleased to understand this situation was effectively resolved! We will almost always be happy to determine you on ChangeNOW :)
Blockchain functions are irreversible. If your funds are despatched, the transaction can not be canceled by everyone. Consequently, completely Examine many of the payment specifics prior to sending cash to any individual, including us or any person else.
No registration is needed to begin exchanging copyright on ChangeNOW. We don’t gather any of your respective data to be sure It is really 100% safe.
Once you are content with the small print, click on or tap the “Exchange” button to initiate the transaction. The application will method your request and comprehensive the exchange.
Use your payout handle to instantly leading-up your equilibrium on centralized or decentralized exchanges in your forex of preference.
It's really a prerequisite of our copyright buy supplier, Simplex. The amount is picked out based on the community charges plus some extra costs they cover in your case.
If you need to order copyright with USD, EUR or any fiat currency, you must enter your electronic mail handle to the facet of our third-social gathering companions, Guardarian and Simplex.
In the event that a customer doesn’t want to reveal their id for specific reasons and refuses to offer the files, the KYC/AML procedure is considered failed along with the deposited cash are then refunded to your handle (or addresses) the deposit was produced from, subtracting the network fees, within 24 hours.